Privacy Policy for Bold City Power Washing

Effective Date: May 23, 2025

At Bold City Power Washing, located in Jacksonville, FL, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or contact us directly. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, mailing address, and any other information you voluntarily provide when you contact us, request a quote, schedule a service, or sign up for our newsletter.

Non-Personal Information: We may collect data such as your IP address, browser type, device information, and website usage statistics (e.g., pages visited, time spent on the site) when you visit our website.

Service-Related Information: Details about the services you request, such as property address, service type (e.g., residential or commercial pressure washing), and scheduling preferences.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you fill out forms on our website, call us, email us, or communicate with us in person or through other channels.

Automatically: Through cookies, web beacons, or similar technologies when you visit our website. Cookies are small data files stored on your device that help us improve your experience and track site usage.

From Third Parties: We may receive information from third-party platforms (e.g., social media, review sites, or marketing partners) when you interact with our business through those channels.

3. How We Use Your Information

We use your information to:

Provide, schedule, and perform pressure washing services.

Respond to inquiries, provide quotes, and communicate with you about your service needs.

Process payments and manage billing.

Improve our website, services, and customer experience.

Send promotional materials, such as newsletters or special offers, if you opt in to receive them.

Comply with legal obligations or protect our business interests (e.g., fraud prevention).

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors, scheduling software providers, or marketing tools) who assist us in operating our business. These vendors are contractually obligated to protect your information.

Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.

Business Transfers: If Bold City Power Washing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure data storage, encryption (where applicable), and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Update: You may request access to or updates to the personal information we hold about you.

Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Bold City Power Washing

(904) 400-0530

[email protected]